Terms of Service
As of 01/01/2014
All work is guaranteed 100% original. No writings will ever be duplicated or resold. All payments must be rendered and processed before work can begin. Our writers are privately contracted and no contact with our writers shall ever be attempted for any reason, or at any time. Any attempts by one of our writers to contact you or your company for any reasons related to employment shall be disregarded by you, your company, and/or your staff. You may be asked to share a testimonial and provide us with a rating upon completion of service. This is only to obtain information on our service and may be used for showcasing purposes. Your testimonial and/or rating will have no effect on your service agreement(s).
Moving forward, client refers to the individual/entity or represents the company/entity who has purchased the content in question.
Ownership: Client will have absolute ownership of all writings, ideas and intellectual property (IP).
Liability: Textworkers will still be liable for:
- The accuracy of all printed information.
- The quality of all written material(s).
- Revisions in the event of an error in spelling/grammar/punctuation.
*Note: In the event any of the above mentioned occurs, it is the sole responsibility of Textworkers to ensure immediate and efficient action/recourse/correction is made to the satisfaction of the client.
Content Syndication/Rewrites/Modification: Once the client has possession and ownership of the requested/purchased content, client and the entity in which client represents, is free to syndicate or rewrite as seen fit.
Credits/Acknowledgement: Clients are not required to credit Textworkers in any way, shape or form. All content received/purchased will not carry writer information or credit any individual (writer) or affiliation (Textworkers). You may credit them as you see fit or according to your entity’s policy.
Content Exclusivity: Each content piece/writing is exclusive only to the client and/or corresponding entity. Each content piece/writing is uniquely developed specifically and according to provided criteria, instruction, guidelines, and needs. No content piece/writing will ever be reprinted, redistributed, or in any way reproduced for any other company, individual, or entity for any means or reason.
Indemnification: We maintain in writing that any issues that may arise from any content piece/writing which lies outside of the provided criteria and/or instruction will be the sole responsibility of Textworkers, and any corrections, rewrites, revisions, apologies, or the otherwise retrofitting of any content piece, writing or otherwise printed material that comes from Textworkers will be the sole responsibility of Textworkers.
Refunds: We do not offer refunds at this time. Agreeing to move forward with our service, you understand that content contains thoughts and ideas that can be reproduced, and therefore once obtained, the intellectual property is owned by you, the buyer. Refunds are not granted based on this factor. However, in the place of refunds, we offer unlimited revisions at absolutely no extra charge. Revisions are subject to our revisions policy. Please visit our revisions policy for more information. By paying your invoice, you agree that you have read this clause and agree to move forward with this understanding.
Cancellations: Cancellations in regards to monthly subscriptions must be made a minimum of two (2) weeks (fourteen (14) days) prior to the start of your next billing cycle. Simply contact us to request cancellation. If, however, your request is made within 14 days of your next payment due date, you will be charged as normal for that last payment. You will not be charged after your final billing date. However, if your request is made before 14 days of your next billing, your subscription will be canceled and you will not incur further charges.
*Please Note: Cancelling before the two (2) weeks will not entitle you to a refund. Your subscription deliveries will simply continue until the end of your paid month.
Deadlines: While we are known for our on-time delivery, we do not guarantee deadlines, as it is possible that factors can impede delivery. While we are known for our reliable service and timely delivery of content, we also believe that quality always comes first. Sometimes this comes at a cost of extra time being taken to provide the best content possible.
Content Collection: When publishing is not selected, we provide adequate notifications when content has been completed and uploaded to your dashboard or emailed to you directly. This includes email notification by your dashboard that content has been uploaded, a change has taken place to a project, and a message to notify you that your content has been delivered. We ask that you review your content within five (5) business days to ensure it meets your criteria and is satisfactory. We cannot be held responsible for any changes as per our revisions policy for content that has not been reviewed for longer than five (5) business days. In cases where revisions requests are not made within five (5) business days of delivery, Textworkers is not subject to responsibility or held to any clauses or policy proclamations within any/all terms, conditions, policies, or clauses. Volume orders are extended to fourteen (14) business days after final delivery.
You Agree: By rendering payment to Textworkers and continuing with service, you hereby acknowledge that you have read these Terms of Service and agree to the statements and proclamations held therein unequivocally, and declare that you will abide by these Terms of Service in any/all situations or circumstances.