Terms of service.

Last Updated: June 28, 2025

Welcome to Textworkers ("Textworkers," "we," "us," or "our"). By accessing our website at www.textworkers.com (the "Website") or using our content writing services (the "Services"), you ("Client," "you," or "your") agree to be bound by these Terms of Service (the "Terms"). If you do not agree with these Terms, please do not use our Website or Services.

1. Overview of Services

Textworkers provides professional content writing services, featuring human writers from the United States, seasoned editors, and expert account managers. Our Services include, but are not limited to, custom content creation, editing, and consultation. You may order content through our on-site content order system or by contacting us to discuss your needs, after which we will provide an electronic invoice. Our Services are provided on an as-needed basis with no contracts or obligations to continue.

2. Eligibility

To use our Services, you must be at least 18 years old and have the legal capacity to enter into binding agreements. By using our Services, you represent and warrant that you meet these requirements.

3. Ordering and Payment

  • Ordering: You may place orders through our Website’s content order system or by contacting us directly at info@textworkers.com or +1 (915) 549-3585. For orders placed outside the Website, we will provide an electronic invoice detailing the scope and cost of the Services.

  • Payment: Payment is due as specified in the invoice or at the time of order through our Website. We accept payments via methods specified on the Website or invoice. All payments are non-refundable except as outlined in Section 4.

  • No Contracts: Our Services are provided on a per-order basis with no ongoing contracts or obligations. You may stop ordering at any time without penalty.

4. Refund Policy

Textworkers offers no refunds unless the ordered content is not delivered. If you do not receive your content as agreed, please contact us at info@textworkers.com to request a refund. We will review your request and, if approved, process the refund within a reasonable timeframe. Refunds are at our sole discretion and subject to verification.

5. Revision Policy

We are committed to your satisfaction. Textworkers offers free unlimited revisions to ensure the delivered content meets your expectations. To request revisions, please contact us at info@textworkers.com with specific details about the changes needed. Revisions must be requested within a reasonable timeframe after content delivery, typically within 30 days, unless otherwise agreed.

6. Quality Guarantee

Our quality is our guarantee. We strive to deliver high-quality content that meets your specifications. If you are not satisfied with the content, please utilize our free revision policy to address any concerns.

7. Intellectual Property

  • Ownership of Content: Upon full payment, you receive full ownership and rights to use the delivered content for your intended purposes. Textworkers retains no rights to the content after delivery, except as necessary to perform our Services (e.g., during the revision process).

  • Your Materials: You represent and warrant that any materials or instructions you provide to us do not infringe on any third-party rights, including intellectual property rights. You agree to indemnify Textworkers against any claims arising from the use of such materials.

  • Textworkers’ Materials: The Website, its design, and any proprietary tools or processes used by Textworkers remain our intellectual property. You may not reproduce, distribute, or create derivative works from our Website or materials without our prior written consent.

8. Confidentiality

We respect the confidentiality of your project details and personal information. Textworkers will not disclose your confidential information to third parties except as necessary to provide the Services or as required by law. You agree to keep any proprietary information shared by Textworkers confidential.

9. Termination of Services

We reserve the right to terminate or suspend your access to our Services at our discretion, including for non-payment, violation of these Terms, or misuse of our Services. You may stop using our Services at any time without notice.

10. Limitation of Liability

To the fullest extent permitted by law, Textworkers, its affiliates, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or Website, including but not limited to loss of profits, data, or business opportunities. Our total liability shall not exceed the amount paid by you for the specific Services giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Textworkers, its affiliates, employees, and agents from any claims, damages, or losses arising from your use of the Services, your violation of these Terms, or your infringement of any third-party rights.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Texas, without regard to its conflict of laws principles. Any disputes arising from these Terms or the Services shall be resolved through negotiation in good faith. If negotiation fails, disputes shall be submitted to binding arbitration in El Paso, Texas, under the rules of the American Arbitration Association.

13. Contact Information

For questions, concerns, or support, please contact us at:

  • Email: info@textworkers.com

  • Phone: +1 (915) 549-3585

  • Address: Textworkers, 330 McCune Rd. Suite B, El Paso, Texas, 79915, USA

  • Website: www.textworkers.com

14. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted on our Website with the “Last Updated” date. Your continued use of our Services after such changes constitutes your acceptance of the revised Terms.

15. Miscellaneous

  • Entire Agreement: These Terms constitute the entire agreement between you and Textworkers regarding the Services and supersede any prior agreements.

  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

  • No Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.