Terms of Service

UPDATED 09/02/2020

All work is guaranteed 100% original. No writings will ever be duplicated or resold. All payments must be rendered before you own the rights to the content. 

Our writers are privately contracted and no contact with our writers shall ever be attempted for any reason, or at any time. Any attempts by one of our writers to contact you or your company for any reasons shall be deemed inappropriate and disregarded by you, your company, and/or your staff. Textworkers, LLC should be notified of these attempts at your earliest convenience.

 

You may be asked to share a testimonial and provide us with a rating upon completion of service. This is only to obtain information on our service and may be used for showcasing purposes. Your testimonial and/or rating will have no effect on your service agreement(s). 

 

Moving forward, client refers to the individual/entity or represents the company/entity who has purchased the content in question.

 

Ownership: Client will have absolute ownership of all writings, ideas, and intellectual property (IP).

Liability: Textworkers will be liable for: 

Revisions in the event of an error in spelling/grammar/punctuation or criteria requested by client but not included by the writer.

Textworkers is not liable for the content, its subject matter, topic, or thoughts held therein in any way, shape, or form.

Content Syndication/Rewrites/Modification: Once client has possession and ownership of the requested/purchased content, client and the entity in which client represents, is free to syndicate or modify as seen fit.

Credits/Acknowledgement: Clients are not required to credit Textworkers in any way, shape, or form. All content received/purchased will not carry writer information or credit any individual (writer) or affiliation (Textworkers). You may credit them as you see fit or according to your entity’s policy.

Content Exclusivity: Each content piece/writing is exclusive only to client and/or corresponding entity. Each content piece/writing is uniquely developed specifically and according to provided criteria, instruction, guidelines, and needs. No content piece/writing will ever be reprinted, redistributed, or in any way reproduced for any other company, individual, or entity for any means or reason.

Indemnification: We maintain that any issues that may arise from any content piece, writing, or other print or digital material produced by Textworkers, LCC is NOT the responsibility of Textworkers, LLC. 

Content is produced from the instruction and criteria provided by the client, therefore, the client is responsible for the content, context, and its meaning.

Refunds: We do not offer refunds at this time. However, we do offer unlimited revisions within the obligations of our revisions policy, and using our service does not require a contract except for enterprise production.

Agreeing to move forward with our service, you understand that content contains thoughts and ideas that can be reproduced, and therefore once obtained, the intellectual property is owned by you, the buyer. Refunds are not granted based on this factor.

 

Retainers are also non-refundable. All monies paid in the form of a retainer are converted into credits for the paying customer and/or entity, and all content ordered will result in the deduction of these monetary credits. Retainers are NON-REFUNDABLE. However, in the place of refunds, we offer unlimited revisions at absolutely no extra charge for all content purchases. Revisions are subject to our revisions policy. Please visit our revisions policy for more information. By continuing with your purchase content through our online order form via credit or debit card or PayPal, by paying your invoice, or by paying a retainer fee, you agree that you have read this clause and agree to move forward with this understanding.

Cancellations: Cancellations in regards to monthly subscriptions will be made immediately upon request. If payment was made recently and before the content delivery for said payment, the content will be delivered to cover that payment. However, no further charges will be applied to your account and no further content will be developed.

Deadlines: While we are known for our on-time delivery, we do not guarantee deadlines, as it is possible that factors can impede delivery. While we are known for our reliable service and timely delivery of content, we also believe that quality always comes first. Sometimes this comes at a cost of extra time being taken to provide the best content possible.

Content Collection: When your content is finished and ready for review, it is emailed to you directly. A follow-up email will also be sent out within 24-48 hours after your content has been delivered to confirm receipt. If you did not receive either email, please check your spam folders. You can reach out to us anytime for confirmation or to request that we resend your content. For large, subscription, or high-volume orders, we place all content and images into a zip folder for convenience.

 

 We ask that you review your content within three (3) days to ensure it meets your criteria and is satisfactory as covered in our revisions policy. We are not responsible for any changes as per our revisions policy for content that has not been reviewed for longer than seven (7) days after delivery. In cases where revision requests are not made within seven (7) business days of delivery, Textworkers is not subject to responsibility or held to any clauses or policy proclamations within any/all terms, conditions, policies, or clauses.

 

Volume orders are given an automatic thirty (30) days to review all content and to place a revision request. Extensions are granted upon request.

You Agree: By rendering payment to Textworkers and continuing with service, you hereby acknowledge that you have read these Terms of Service and agree to the statements and proclamations held therein unequivocally, and declare that you will abide by these Terms of Service in any/all situations or circumstances.

 

By agreeing to enter into a service agreement with Textworkers Content Writing Services, you are acknowledging that you have read, understand, and agree to our Revisions Policy, our Privacy Policy, and our Terms of Service.

 

Payment acts as your signature which acknowledges that you are purchasing nonphysical goods/services from Textworkers and by entering into any contract, you hereby grant and entitle Textworkers all rights and privileges of PayPal seller’s protection if PayPal is the method of your payment.

 

Both parties are bound by the wording of the contract and any subsequent communications which can be proven through archived communications. Textworkers vows to honor all contracts within the limits of all agreements and our company policies.

 

Our rights to PayPal seller protection is to ensure fairness and equality in regards to all service agreements with each and every client of Textworkers.

Thank you,

The Textworkers Team