Privacy policy.
Last Updated: June 28, 2025
Textworkers ("Textworkers," "we," "us," or "our") is committed to protecting the privacy of our clients ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website at www.textworkers.com (the "Website"), contact us, or engage our content writing services (the "Services"). By using our Website or Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Website or Services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Information that identifies you, such as:
Name
Email address
Phone number
Billing and payment information (e.g., credit card details, billing address)
Business or project details provided when ordering content or communicating with us
Non-Personal Information: Information that does not directly identify you, such as:
Browser type, IP address, device type, and operating system
Website usage data (e.g., pages visited, time spent on the Website)
Cookies and similar tracking technologies (see Section 5)
Order-Related Information: Details you provide when placing an order, such as content specifications, project instructions, or materials shared for content creation.
2. How We Collect Information
We collect information in the following ways:
Directly from You: When you place an order through our on-site content order system, contact us via email (info@textworkers.com), phone (+1 (915) 549-3585), or submit inquiries.
Automatically: Through cookies, web beacons, and other tracking technologies when you visit our Website.
From Third Parties: From payment processors or other service providers who facilitate your transactions or interactions with us.
3. How We Use Your Information
We use your information to:
Provide, manage, and fulfill our Services, including creating and delivering content, processing payments, and managing revisions.
Communicate with you about your orders, inquiries, or account.
Improve our Website and Services, including analyzing usage trends and preferences.
Send you promotional materials or updates about our Services (you may opt out at any time).
Comply with legal obligations or protect our legal rights.
Prevent fraud or unauthorized access to our systems.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: With trusted third parties (e.g., payment processors, hosting providers) who assist us in operating our Website and delivering Services, subject to confidentiality agreements.
Legal Requirements: When required by law, such as in response to a subpoena, court order, or other legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
With Your Consent: When you explicitly agree to the sharing of your information.
5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of our Website.
6. Your Choices
You have the following rights regarding your personal information:
Access and Update: You may request access to or updates to your personal information by contacting us at info@textworkers.com.
Opt-Out: You may opt out of promotional emails by clicking the "unsubscribe" link in our emails or contacting us.
Cookies: You may disable cookies through your browser settings, though this may limit Website functionality.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. For example, we may retain order-related information for accounting purposes or to provide ongoing support.
9. International Users
Our Services are operated from the United States and governed by U.S. law. If you are located outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using our Services, you consent to this transfer.
10. California Privacy Rights (CCPA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
The right to know what personal information we collect, use, or disclose about you.
The right to request deletion of your personal information (subject to exceptions).
The right to opt out of the sale of your personal information (note: we do not sell personal information). To exercise these rights, contact us at info@textworkers.com. We will respond within the timeframes required by law.
11. Children’s Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our Website with the “Last Updated” date. Your continued use of our Website or Services after such changes constitutes your acceptance of the revised policy.
13. Contact Us
For questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:
Email: info@textworkers.com
Phone: +1 (915) 549-3585
Address: Textworkers, 330 McCune Rd. Suite B, El Paso, Texas, 79915, USA
Website: www.textworkers.com