Frequently Asked Questions

Find the answers to questions we’re asked the most.

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How do I select and talk to writers?

As a client, you never select or speak with writers. You work only with an account manager who oversees every aspect of your content production; from strategy, planning & writing through editing, quality control, & delivery.

Do you have writers with different skill levels?

No. Textworkers only hires professional content writers.

With Textworkers, you receive content that meets your criteria and is developed by a content writer with at least 5 years of experience and has a proven track record of success.

You can expect content that is written with authority, expertise, and in-depth knowledge.

You receive free unlimited revisions, advanced SEO, and one licensed image per every 300-500 words for select content types.

The SEO you receive will consist of top-level keywords, as well as LSI keywords, with an optimized SEO title and meta description for every unique page.

Your content will also be professionally edited and fact-checked for flawless, executive-level content.

When will I receive my content?

For small orders such as a single page up to 20 pages, your content will be ready for review within approximately 3 – 5 business days.

However, for enterprise orders (volume orders), your delivery schedule is negotiated and agreed upon before your content is placed in active development.

Can I speak to my account manager before I get started?

Absolutely. You are entitled to one-on-one service via an account manager. This individual oversees every aspect of your content’s development, from initial strategy and planning, through development, editing, and final delivery.

You can speak with him or her before you get started, during development, or at any time you need help, guidance, or need to discuss the details of a current, future, or past project.

To speak with your account manager, request a quote and your account manager will reach out to you to discuss your project details.

Moving forward, you can contact him or her by direct message or by email anytime.

What happens after I place an order?

Once you place an order, your account manager selects the best content writer or team, and your content will move to active development.

Once it is complete, it will be edited and scored for quality, and your account manager will upload your content to your dashboard for review, emailed to you, or published as agreed. Your choice.

If you would like any changes, let your account manager know what you would like changed, and they will be made at no additional cost.

What information do I need to provide when I request a quote or place an order?

To develop the best content possible, the more information you provide, the better. 

If you place an order from your dashboard via the content order form, you simply answer the questions only to the best of your ability. You can also upload a brief outlining your order criteria and needs.

When you request a quote, we need to know the industry, the number of content items you need, and an approximate word count you’re looking for.

We’ll also need a brief or detailed message outlining the scope of your project including criteria.

Briefs should contain:

  • An overview of the project
  • The number of blogs, articles, websites, or product descriptions needed.
  • The approximate word count per page or description.
  • The objective of the content, such as conversions, SEO, customer education, sales, etc.
  • Your company style guide, if available or needed.
  • Any information you feel our writers need to have that will assist them in understanding your expectations or will help them create your ideal content pieces.
How do I subscribe to a monthly plan?

You can subscribe to a monthly blog plan simply by selecting “Make this a monthly plan” on the content order form on your dashboard, by requesting a quote or by speaking with your content manager.

Simply indicate how many posts you need per month and your desired word count and industry/topic area.

If you need guidance, please contact us. We will help you decide on the right number of posts and the best word count to fit your needs and budget.

Included with the price of blog posts are complete project management, keyword optimization, and a licensed stock image. Blog content comes on a Microsoft Word document. It will also contain an optimized SEO title and meta description.

All blog plans are auto-charged once per month on the same day you subscribed.

There are no contracts. Upgrade, downgrade, pause, or cancel anytime.

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Create your free account and speak directly to an account manager for pricing and to discuss custom solutions. Access specialized content writers for your vertical today.